The One Plan - Less than £1 Per PC Per Day

The One Plan is our most popular support solution, giving our home and small business clients access to our 1-2-1 remote support services at a fraction of the price.  Having that ultimate peace of mind where your IT reliability is concerned is key to avoiding an evidential technology melt down.

This package will give you access to 12 helpdesk tokens per PC per year for less than £1 per day.  From £29.99 + VAT per month you can have your IT needs covered.

This solution is only suitable for standard home users or small home/office business users.  This solution is only cost effective for business situations with up to 4 PCs or less.  It is advised to look at our mainstream IT contract business plans for our more advanced support options.

This plan includes;

  • Office 365 Support
  • Windows and Apple Software Support
  • Advice and Consultancy
  • General Software Support
  • Network Drive / Share Support
  • One Drive Support

The standard plan excludes;

  • Printer & Scanner Support
  • IT Support Call Out Visits
  • Networking Issues
  • Project Work (Such as upgrades)
  • Cyber Security (Optional Extra)
  • Data Backup (Optional Extra)

The One Plan

£ 29.99

per PC per month + VAT12 Support Tokens Per Year (Max 30 mins per token).  24 Month Contract.

Additonal Support

£ 49.99

per token + VATAdditional support usage charged at £50 + VAT per token (up to 1 hour per token)

What happens if I phone twice in one day?
This would require use of two tokens, each token covers one session.

What happens if I use all of my tokens within the first two months?
This will require the ongoing monthly payment throughout the plan to cover this cost.  You can pay £49.99 + VAT per additional token which is saving you £29 + VAT per session compared to the ad hoc pricing.

Can I buy one plan and use it with two laptops?
We connect the plan with one laptop or PC, and the plan remains with that device during the contract.  The only time the plan will change to another laptop or PC would be if the old device was to be decommissioned or replaced.

What happens if I don’t use the tokens within the plan?
Tokens cannot be reclaimed or carried over to a renewal plan if they are not used.  Even though they may not have been used, our costs have remained the same to allow us to be there should you have needed to use the support.

Can tokens be used together?
Yes, you can pull two tokens together to create a one hour support session

PC Data Backup

£ 12.99

per PC per month + VATSave £2 per month when selected with The One Plan.  24 Month Contract.  This covers PCs only and not servers.  Off site data backup daily with email alert

Managed Security

£ 3.75

per PC per month + VATSave £1.24 Per PC Per month when this option is selected with The One Plan.  Covers workstations only and not servers.  This covers professional security monitoring.

O365 Email Backup

£ 12.99

per tenancy per month + VATSave £2 per month when selected with The One Plan.  24 Month Contract.  This covers Office 365 email backup only for business professional tenancies.  (Does not work with 365 home or personal plans)

One Drive Backup

£ 12.99

per user per month + VATSave £2 per month when selected with The One Plan.  24 Month Contract.  This covers One Drive backup only for business professional tenancies.  (Does not work with 365 home or personal plans)

Bowland IT provide support across a variety of industry sectors within Lancashire

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  • Manufacturing
  • Engineering
  • Schools, Colleges and Universities
  • Hotels, Spas and Leisure Facilities
  • Pubs and Restaurants
  • Office Spaces
  • Warehouses and Logistics